FAQ
ORDER
You can place your order on our meal plan website.
Orders must be placed at least 48 hours in advance to allow us sufficient time to organize and prepare your meals. The latest order for Monday has to be before Saturday, 10:00 am.
You can start any day from Monday to Saturday. Please note that we are closed on Sundays for orders and food production.
DELIVERY
Deliveries are made between 9:30 AM and 12:00 PM. You may request a preferred delivery time, but we cannot guarantee it will be accommodated.
You’ll receive one delivery per day, containing all your meals and snacks for that day. Deliveries are made Monday through Saturday. Meals for Sunday will be included in Saturday’s delivery.
Free delivery is available in Kuta, Seminyak, and Canggu. For other areas such as Sanur, Ubud, Bukit, and Denpasar, a delivery surcharge of 20,000–50,000 IDR per day applies.
Absolutely! Just be sure to inform us at least 24 hours ahead so our drivers can adjust their routes and schedules.
Meals
The meals are fully prepared and require no cooking. However, you’re welcome to heat some of them to your preference using a stove, oven, or microwave.
All meal plans are available gluten-free, and most can also be made vegan or vegetarian. Please include your dietary preferences in the comment field when placing your order.
Our meal plans have breakfast, lunch, and dinner plus 2 snacks per day.
We’re happy to accommodate small changes to the menu at no extra cost. If you’d prefer a fully customized meal plan, we’re happy to create one for you (a customization fee applies). To get started, please fill out our Nutrition Questionnaire.
Yes we can! Send us an email for more information.
We provide reusable containers for all meals as part of our commitment to minimizing waste and being as environmentally friendly as possible. Please return the containers to our driver, Motion Café, or Motion Fitness. A replacement fee of 15,000 IDR per container will apply for any lost or damaged containers.
Cost
Payment is by Credit Card. If you cannot pay by credit card, please contact us on WhatsApp for other options.
Cancellation
Yes you can, but you need to inform us 24h in advance as our drivers need to plan their routes and schedules.